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Sample Sale Terms and Conditions

Sample Sale Terms & Conditions

All Sample Sale items are excluded from the terms and conditions on our website, any other promotions, commercial orders and the SpecifierPortal.

Items are void of warranty and sold as-is. Sample Sale items may have imperfections or defects.

Sample Sale is in-store only. Card payments only, no cash.

We do not offer refunds or exchanges on Sample Sale items.

There are no holds on sale items. Items are subject to availability and sold on a first-come-first-serve basis.

All sales are pick-up only. We are happy to assist in loading items into your vehicle where possible.

We cannot offer delivery on Sample Sale products but can recommend couriers for you.

We are unable to store any orders beyond the last day of sale.

Any promotional images are a guide only.

Stock is limited and subject to availability and may change without notice.

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DESIGN BY THEM - GLOBAL HEAD QUARTERS

E: info@designbythem.com
T: +612 8005 4805
A: 16 Stokes Ave, Alexandria, NSW 2015, Australia

DESIGN BY THEM - NORTH AMERICA

T: +1 415 523 7535
Trade Enquiries Only

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Copyright © 2026 Design By Them.

Design By Them acknowledges the Gadigal people of the Eora nation (Alexandria studio) and the Cabrogal people of the Darug Nation (Yennora Warehouse) as the Traditional Custodians of the ancestral homelands upon which our company locations are situated. We respect their Elders, past and present and recognise their continuous connection to Country. The Yennora suburb of which our warehouse is located is the Aboriginal word meaning 'to stroll'. Aboriginal people from the Cabrogal tribe, a sub-group of the Gandangara tribe, have lived in the Yenorra area for over 30,000 years.

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